FREQUENTLY ASKED QUESTIONS

About the Soap

What ingredients are used to make the soap?

Ingredients can be found on the product page for each soap. Here’s a breakdown of ingredients used for each of our soaps: 

  • Trailblazer: saponified oils of sunflower, coconut, sustainable palm and safflower; essential oils of orange, clary sage, tangerine, and litsea; shea butter; mica; annatto seed; rosemary extract
  • Navigator: saponified oils of sunflower, coconut, sustainable palm and safflower; essential oils of eucalyptus, Japanese peppermint, rosemary, northwest peppermint; shea butter; pumice; bremek powder; menthol; rosemary extract
  • Daydreamer: saponified oils of sunflower, coconut, sustainable palm and safflower; essential oils of blood orange, cardamom, nutmeg, clove, cinnamon bark; pink clay; cocoa butter; calendula petals; rosemary extract
  • Forager: saponified oils of sunflower, coconut, sustainable palm and safflower; essential oils of scotch pine, fir needle, cypress, spruce, black pepper, vetiver; ground coffee; shea butter; rosemary extract
  • Enigma: saponified oils of sunflower, coconut, sustainable palm and safflower; shea butter activated charcoal; rosemary extract

What is sustainable palm oil?

Ethically sourced palm oil means our palm oil comes from companies and farms that practice sustainable production and adhere to third-party traceability. Our organic palm oil supplier has full RSPO-IP traceability (the highest standard of transparency).

Are these soaps organic? Vegan? Cruelty-free?

Botanie and Sun Basin Soap commit to using natural ingredients only. We use only certified organic base oils in our soaps. We scent with essential oils or other plant extracts only. We don’t even allow fragrance oils or products containing fragrances to enter our facility, and this includes so-called "natural fragrances." Our colorants are herbs, herbal extracts, clays, and mineral compounds. Our preservatives are plant extracts. All our ingredients have EWG ratings in the green zone. Our soaps and ingredients used to make them are never tested on animals. 

What materials are used to package the soap?

Full size bars are packaged in fully recyclable packages, so you can feel better about the environmental impact.

Which soap do you recommend to someone with sensitive skin? 

We developed Enigma soap without scents or added exfoliants to provide an option for anyone that may be sensitive to strong scents. We still recommend checking the ingredients for any soap you’re considering to ensure they do not contain something that you may be allergic or sensitive to.  

What if I subscribe and want to switch to a different soap later?

If you’re not sure which soap to pick, we recommend trying our sample pack, which includes a thinner version of each of the five soaps we currently have available. Then, if you decide on any you really love, you can purchase a subscription! 

If you subscribe to a soap and you decide later you don’t like it, or just want to switch things up, you can always swap the soaps you receive in your subscription customer portal. See the Subscription Details FAQ for more information about making a swap.

How long will one bar of soap last?

There are quite a few factors that determine how long the soap will last, like how much you use and how long it stays wet between uses, so it’s hard to give a definitive answer for how many washes you’ll get from one bar of soap.

You can extend the life of your soap by making sure to store it in a cool, dry place once you’re done using it. For example, resting it on a soap saver dish (like the one we offer) to help it dry after use and prolong how many washes you’ll get from one bar. 

You can always update your subscription to adjust how many bars and how frequently you receive them if the soap is used up faster or slower than you first expect.

How should I care for the soap saver dish?

All products made of wood will need some maintenance, and this is the case for our soap dishes, too. The wood will warp if it absorbs too  much moisture. If you find your dish is warping, clean off all soap residue and then let the dish air dry. After drying, we recommend applying oil (the same kind you would use for cutting boards, such as mineral oil) to keep the wood supple and prevent water retention. 

How should I wash and dry the hand towels?

We recommend machine washing the towels in cold water then tumble dry on the lowest setting. Do not use bleach.